Privacy Policy
Effective January 1, 2026
K&L South Whittier Concrete & Masonry, southwhittierconcreteandmasonry.com, service@southwhittierconcreteandmasonry.com
Who we are and what this policy covers
K&L South Whittier Concrete & Masonry is a masonry contractor in South Whittier, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of this site, starting with our home page. It doesn't cover other websites we link to, which have their own policies.
Information you give us
When you fill out our contact form, call us or email us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked block wall or a chimney that needs repointing.
You may also send photos of the job. We use them only to understand the work before we come out.
Our contact form is run by an outside form service. What you type into it goes to that service and then to us, so the service's own privacy terms also apply to that information.
Information collected automatically
Like most websites, ours can collect basic technical details when you visit. These include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your IP address.
We use this information in summary form to see which pages people find useful and to fix problems with the site. We don't use it to work out who you are.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics or hosting tools it uses may set cookies to count visits, measure traffic and keep the site working properly.
You can block or delete cookies in your browser settings. The site will still work for reading pages and reaching us, though some features may not behave quite the same.
How we use your information
We use what you send us to reply to you, schedule a visit, prepare your estimate, do the work and follow up afterward. We may also use it to keep records of the jobs we've done and to meet our legal and tax obligations.
We don't sell your personal information, and we don't share it with anyone for their own marketing.
Who we share it with
We share information only when we need to in order to run the business or when the law requires it. That can include the companies that host our website, run our contact form, provide analytics or handle our phone and email.
We may also share information if a court, a government office or the law requires it, or if it's needed to protect our rights or someone's safety.
How long we keep it
We keep your contact details and job information for as long as we need them to answer your request, do the work, stand behind it and keep the records the law asks us to keep.
If you reach out and we never do a job together, we keep your message only as long as it's useful for following up, then delete it. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep something, such as a record tied to a finished job, and if so we'll tell you why.
You can also ask us to stop contacting you at any time. We won't treat you differently for making any of these requests.
To make a request, use our contact page or call (562) 358-3030. We may ask a few questions to confirm it's really you before we share or delete anything.
Keeping your information safe
We take reasonable steps to protect what you send us and limit who can see it to the people who need it for your job. No website or email system is completely secure, though, so please don't send payment card numbers or passwords through the contact form or by email.
Children
This site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question or concern about how we handle your information, tell us and we'll look into it and get back to you. You can reach us through our contact page or by calling (562) 358-3030.
To learn more about who we are and how we work, visit our about page.